Differences
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| Both sides previous revision Previous revision Next revision | Previous revision | ||
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license_violation_procedures [2023/02/07 15:18] 128.119.202.179 [Report account to OIT] |
license_violation_procedures [2025/02/26 14:25] (current) 24.60.181.186 [Identify compromised account] |
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| - If using Putty, you can right click on header to copy screen to Clipboard | - If using Putty, you can right click on header to copy screen to Clipboard | ||
| - Alternatively use psftp to ftp the entire logfile to your PC | - Alternatively use psftp to ftp the entire logfile to your PC | ||
| + | - Note that server logs are retained for one week, so we cannot identify misuse farther back than that. | ||
| ====Temporarily block IP==== | ====Temporarily block IP==== | ||
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| We have identified the offending user id and placed a deny request in our proxy. Our University IT is forcing a reset of their password. Please lift any blocks against our IP address. | We have identified the offending user id and placed a deny request in our proxy. Our University IT is forcing a reset of their password. Please lift any blocks against our IP address. | ||
| - | ==NOTE: IT needs the following information to identify an on-campus user (that is, not going through the proxy server):== | + | ==NOTE: IT needs the following information to identify an on-campus user (when the traffic is coming from an on-campus IP address & not through the proxy server):== |
| You will need to ask the vendor for this information, as some vendors do not include all of it in the logs they send. | You will need to ask the vendor for this information, as some vendors do not include all of it in the logs they send. | ||
| * The dates, times the incident took place, and the timezone of this date & time information. | * The dates, times the incident took place, and the timezone of this date & time information. | ||
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| * Newsbank (Access World News) | * Newsbank (Access World News) | ||
| * APS | * APS | ||
| + | * HeinOnline -- does not allow "downloading or printing an entire issue or issues of a publication or journal within the database." | ||
