Differences
This shows you the differences between two versions of the page.
| Both sides previous revision Previous revision Next revision | Previous revision | ||
|
license_violation_procedures [2022/11/23 19:01] 172.24.9.238 [Databases that DO and DO NOT allow Text & Data Mining] |
license_violation_procedures [2025/02/26 14:25] (current) 24.60.181.186 [Identify compromised account] |
||
|---|---|---|---|
| Line 30: | Line 30: | ||
| - If using Putty, you can right click on header to copy screen to Clipboard | - If using Putty, you can right click on header to copy screen to Clipboard | ||
| - Alternatively use psftp to ftp the entire logfile to your PC | - Alternatively use psftp to ftp the entire logfile to your PC | ||
| + | - Note that server logs are retained for one week, so we cannot identify misuse farther back than that. | ||
| ====Temporarily block IP==== | ====Temporarily block IP==== | ||
| Line 61: | Line 62: | ||
| We have identified the offending user id and placed a deny request in our proxy. Our University IT is forcing a reset of their password. Please lift any blocks against our IP address. | We have identified the offending user id and placed a deny request in our proxy. Our University IT is forcing a reset of their password. Please lift any blocks against our IP address. | ||
| + | |||
| + | ==NOTE: IT needs the following information to identify an on-campus user (when the traffic is coming from an on-campus IP address & not through the proxy server):== | ||
| + | You will need to ask the vendor for this information, as some vendors do not include all of it in the logs they send. | ||
| + | * The dates, times the incident took place, and the timezone of this date & time information. | ||
| + | * The campus IP address the mis-use was coming from. | ||
| + | * The vendor's IP address and network port of the service that is being mis-used. | ||
| ====Lift block on IP==== | ====Lift block on IP==== | ||
| Line 100: | Line 107: | ||
| * Newsbank (Access World News) | * Newsbank (Access World News) | ||
| * APS | * APS | ||
| + | * HeinOnline -- does not allow "downloading or printing an entire issue or issues of a publication or journal within the database." | ||
