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| Both sides previous revision Previous revision Next revision | Previous revision Next revision Both sides next revision | ||
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sfx_routine_maintenance [2019/03/06 17:01] cknapp [Support Cases] |
sfx_routine_maintenance [2019/03/06 17:07] cknapp [Support Cases, Content and Enhancement Requests] |
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| * Check sample changes on SFX menus. | * Check sample changes on SFX menus. | ||
| - | ==== SFX Support Cases, Content and Enhancement requests ==== | + | ==== Support Cases, Content and Enhancement Requests ==== |
| Send support cases to [[https://exlidp.exlibrisgroup.com | Salesforce.]] | Send support cases to [[https://exlidp.exlibrisgroup.com | Salesforce.]] | ||
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| * NERS request or vote: https://el-una.org//working-groups/ners-enhancement-process/ | * NERS request or vote: https://el-una.org//working-groups/ners-enhancement-process/ | ||
| * Report to publisher/vendor: Important metadata problems (not single article, supplement, or issue), problems with web sites or title lists, etc. | * Report to publisher/vendor: Important metadata problems (not single article, supplement, or issue), problems with web sites or title lists, etc. | ||
| - | Add any extra emails to support case "Additional emails" section at the bottom. | + | Add any extra email addresses to support case "Additional emails" section at the bottom. Sara C. at MHC is interested in cases that affect them. |
