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sfx_routine_maintenance [2019/03/06 16:56] cknapp [Support Cases] |
sfx_routine_maintenance [2019/03/06 17:01] cknapp [Support Cases] |
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| * Check sample changes on SFX menus. | * Check sample changes on SFX menus. | ||
| - | ==== Support Cases ==== | + | ==== SFX Support Cases, Content and Enhancement requests ==== |
| Send support cases to [[https://exlidp.exlibrisgroup.com | Salesforce.]] | Send support cases to [[https://exlidp.exlibrisgroup.com | Salesforce.]] | ||
| Line 187: | Line 187: | ||
| * ExLibris request or vote: https://ideas.exlibrisgroup.com/forums/574345-content | * ExLibris request or vote: https://ideas.exlibrisgroup.com/forums/574345-content | ||
| * NERS request or vote (see logins for voting): https://el-una.org/working-groups/content/ners-content-request-faq/ | * NERS request or vote (see logins for voting): https://el-una.org/working-groups/content/ners-content-request-faq/ | ||
| - | * Requests for new SFX functionality: See https://ideas.exlibrisgroup.com/knowledgebase/articles/690945-ex-libris-idea-exchange-faq | + | * Requests for new SFX functionality: |
| + | * ExLibris request or vote: https://ideas.exlibrisgroup.com/knowledgebase/articles/690945-ex-libris-idea-exchange-faq | ||
| + | * NERS request or vote: https://el-una.org//working-groups/ners-enhancement-process/ | ||
| * Report to publisher/vendor: Important metadata problems (not single article, supplement, or issue), problems with web sites or title lists, etc. | * Report to publisher/vendor: Important metadata problems (not single article, supplement, or issue), problems with web sites or title lists, etc. | ||
| Add any extra emails to support case "Additional emails" section at the bottom. | Add any extra emails to support case "Additional emails" section at the bottom. | ||
