The University of Massachusetts Amherst

Dean's Update: Library Services for Fall 2020

Update on Library Services for Fall 2020

Given the recent message from Chancellor Subbaswamy announcing the revised reopening plan for fall 2020, the UMass Libraries will continue to provide our services remotely, supporting the UMass community through our online services and access to resources.  Although our physical facilities will remain closed for the time being, the Libraries are committed to meeting the needs of our students and faculty as teaching, learning, and research resume in earnest. 

Our Interlibrary Loan and Library Express services can facilitate access to materials not available online, and UMass faculty, students and staff will have the option to pick up library materials with our new ‘contactless’ pick-up service, due to be launched shortly.

Information for faculty on digital course reserves is available here.  Please note that the Libraries will not be able to support print reserves for the 2020/21 academic year. The Libraries are working closely with the Center for Teaching and LearningInstructional Design, Engagement and Support and UMass IT to support online course development.

UMass faculty, students and staff who wish to access Special Collections and University Archives (SCUA) will be able to do so this fall, by contacting SCUA to identify their specific research needs, and to arrange access by appointment.

For specific questions related to research needs and library services our librarians and staff specialists are available by email, and through our chat service to assist you.  Our database of frequently asked questions is also available for you to reference.  We encourage you to reach out with any questions you have!

While we miss the opportunity to welcome our users back to our facilities, the safety of our staff and the UMass community continues to be our priority.  We will update our website with new information as it becomes available.  In the meantime, the Libraries look forward to assisting you with your research, teaching and learning needs.  Please don’t hesitate to contact us!

Stay safe and well,

Simon Neame
Dean, University Libraries

library gardens and building facade with blue sky and clouds