Instructions for Contactless Pickup of Library Materials

You can obtain books and other physical materials from the Libraries and Four Colleges through our contactless pickup service. This is a walk-up service available at the Du Bois Library and the Science & Engineering Library.   

1. Find the item you want in the Discovery search and use the “Request item” button to ask us to retrieve it for you.  Please note that some library items do not circulate, and some items may not be available.  We will notify you if your request cannot be filled.  
2. If you are requesting equipment from the Digital Media Lab, please visit the DML Equipment page for details regarding the reservation of equipment and scheduling a pickup time. DML equipment will be available for pickup from the shared contactless pickup service location(s) for books and other physical library materials.  
3. When your request is ready, you will receive an email from the Library which includes a link to schedule a pickup date and time.  Contactless pickup is available Monday-Friday from 9:00 a.m. to 4:00 p.m.  Please do not come to pick up your request until you have received a confirmation email.    
4. Once you have been notified, please bring your UMass ID (UCard) as identification to pick up your request.  Please wear a mask, maintain a distance of 6 feet from others, and follow the directional arrows to the service desk. We will be placing all requests in bags. Once you have picked-up your request, please follow the directional arrows to exit the facility.  
5. Please be ready to present your green check from UMass Campus Health Hub