The University of Massachusetts Amherst

Accessibility Statement

The University of Massachusetts Amherst Libraries are committed to provide access and an inclusive educational experience for all students, staff, faculty, and community members.

The Libraries strive to acquire and produce accessible instructional materials, and to serve as a gateway for knowledge and connection to local disability rights, history and culture within the community.

The Libraries are home to the following:

  • The Assistive Technology Center offers training and support for assistive technology tools to UMass students, faculty and staff. It is located on the lower level of the W. E. B. Du Bois Library in the Learning Commons.
  • Interlibrary Loan  is committed to providing the materials our patrons need as quickly as possible. We provide PDFs of articles and book chapters from the UMass Libraries and from around the world, obtain physical items from libraries outside of the Five Colleges, and mail physical items to patrons at a distance. ILL web pages and request forms are compliant with Web Content Accessibility Guidelines (WCAG).

All scans created by the UMass ILL department are provided as PDFs with one page-per-page and baseline Optical Character Recognition (OCR). Scans delivered by other libraries may have lower standards. If you receive a file with poor or missing OCR, or with any other issues, please contact us at We will amend the file or get a new scan from a different source. We are currently working to implement software that would allow us to automatically perform OCR on all scans received from other libraries.

We are actively working to increase the accessibility and usability of our services. If you have any questions or suggestions, please contact us at

  • Reserves Services provides physical and digital course materials requested by UMass faculty for student use. Digital course materials and scanned documents are produced as accessible PDFs, and streaming video materials are consistently provided with captioning and audio description tracks whenever possible.
  • The Libraries’ Collection Priorities The Libraries will invest in and support unique and distinctive collections that strive to represent the wide variety of human knowledge, ideas and research, in its holdings and provide platforms that are accessible to all.

We do our best to ensure the Libraries’ resources are accessible and provide reasonable accommodations according to the Americans With Disabilities Act.

Should you require accommodations for the Libraries’ services or materials, please contact:

We aim towards accessibility and inclusion for people of all disabilities as it aligns with the values of the Libraries and the University of Massachusetts Amherst