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Poster Printing F.A.Q.

Can I walk in and print a poster?

No, you need to make an appointment at least 24 hours in advance. See available appointments.

Can I arrange printing for my class?  

Yes, with advanced notice.   Availability depends on scheduling constraints so contact the LC Desk at posters@library.umass.edu as early as possible.

Can I charge the poster to my department or program?

Only if your department or program can supply you with a Department Copy/Print Card or guest UCard that you can swipe to pay for the poster. UCards, Guest UCards and Department Copy/Print Card are the only forms of payment we accept. Please see your department administrator if you have questions of contact the UCard Office.

Can I print a PowerPoint slide?

Only if you convert it to PDF first. This can be done easily at any workstation in the Learning Commons--staff at the LC Desk would be happy to help. See also Making a Poster Using PowerPoint 2010, courtesy of Eastern Michigan University.

I have questions about planning/designing my poster. 

We're happy to try to answer what we can, but LC staff are not experts at poster planning or design.

What kind of printer/paper do you have?

We have an 2 HP DesignJet Z3200 42" color printers. The paper we use is 42" wide HP Premium Satin Instant Dry. It is heavyweight, photo-quality paper.

What if I have multiple copies?

Submit a request stating how many posters are needed. Accommodations to print multiple posters are occasionally made if normal scheduling constraints allow for an exception.

Will you trim my poster to a smaller size if the printed area is less than 42 inches?

Yes, we have a poster cutter to trim away excess areas.

I need exact color calibration/archival quality print.

Our service is designed for student-level work: poster presentations for classes, conferences, etc. While the printed product is very high quality, it is not archival-quality. We do not offer exact color calibration: what you see on the printed page may not be identical to what you see on the screen, although it will be close. We can refer you to other area services that may offer more advanced options.

What if I notice a typo or error or change my mind after the job is sent to the printer?

When you arrive for your appointment, you'll have a chance to preview your file one last time to make sure all looks as it should. Once you swipe your UCard, guest UCard, or department print card you commit to paying to print the file. Refunds and reprints are available only in the event of printer malfunction, such as the printer running out of ink or paper partway through your job. If you need to reprint your job for any other reason, you will need to make another appointment and pay for the reprint.

I have more questions!

Email us at posters@library.umass.edu. Let us know how you'd like to be contacted back (phone, email, etc.). Someone will get back to you within 24 hours on Monday through Friday, or on Monday mornings from weekend inquiries.